Privacy Policy
Effective Date: September 2, 2026
Last Updated: September 2, 2026
At DIVINE WHIZZ (SMC-PRIVATE) LIMITED (“DIVINE WHIZZ,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, submit an inquiry, purchase our services, interact with our advertisements, or otherwise communicate with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. About DIVINE WHIZZ
DIVINE WHIZZ (SMC-PRIVATE) LIMITED is a technology, software development, digital marketing, branding, and eCommerce solutions company providing services to businesses and individuals.
Our services may include website development, Shopify development, WordPress development, custom software development, digital marketing, performance marketing, branding, graphic design, video editing, eCommerce solutions, lead generation, UI/UX design, and related business services.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
A. Information You Provide Directly
When you contact us, request a quotation, submit a form, communicate with our team, or purchase a service, we may collect:
Full name
Business/company name
Email address
Telephone or mobile number
WhatsApp number
Business information
Website or social media profiles
Information about the services you are interested in
Project requirements
Budget or business-related information you voluntarily provide
Billing and transaction information where necessary
Any other information you voluntarily submit to us
Please do not provide sensitive personal information unless it is specifically required for a legitimate business purpose.
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Approximate location derived from IP address
Pages visited
Time spent on pages
Referring website or campaign
Date and time of visits
Website interactions
Diagnostic and technical information
This information is generally used for website operation, security, analytics, advertising measurement, and improving our services.
C. Information From Advertising and Marketing Platforms
If you interact with a DIVINE WHIZZ advertisement on platforms such as Meta, Google, TikTok, or other advertising networks, those platforms may collect information about your interaction with the advertisement according to their own privacy policies.
We may receive information you voluntarily submit through advertising lead forms, messaging platforms, landing pages, websites, or other campaign channels.
We may use advertising and analytics technologies, including pixels, cookies, tags, SDKs, conversion tracking, and similar technologies, where permitted by applicable law.
3. How We Use Your Information
We may use collected information for legitimate business purposes, including:
Responding to inquiries and requests
Providing quotations and proposals
Communicating with prospective and existing clients
Providing and managing our services
Processing payments and transactions
Managing customer relationships
Providing customer support
Understanding your business and project requirements
Improving our website and services
Measuring advertising performance
Measuring conversions and campaign effectiveness
Conducting analytics and market research
Preventing fraud, abuse, spam, and security incidents
Maintaining website and system security
Sending service-related communications
Sending marketing communications where permitted
Personalizing website or advertising experiences where permitted
Complying with legal and regulatory obligations
Establishing, exercising, or defending legal claims
We do not use personal information for purposes unrelated to the reason it was collected without appropriate notice or, where required, consent.
4. Advertising and Remarketing
DIVINE WHIZZ may use third-party advertising and measurement services to promote our services and understand how users interact with our advertisements.
These may include platforms such as:
Meta
Google
TikTok
LinkedIn
Other advertising, analytics, or marketing technology providers
These platforms may use cookies, pixels, tags, identifiers, or similar technologies to measure advertising performance, understand audience engagement, prevent fraud, and provide relevant advertising.
Third-party advertising platforms process information according to their own privacy policies and terms.
Where required by applicable law, we will obtain appropriate consent before using non-essential advertising or tracking technologies.
You may be able to control advertising personalization and tracking through the settings provided by the relevant advertising platform, your browser, device, or our website where applicable.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used to:
Keep the website functioning properly
Remember preferences
Understand website traffic
Analyze user behavior
Improve website performance
Measure marketing campaigns
Track conversions
Support advertising and remarketing activities
Help protect our website from fraudulent or malicious activity
Some cookies may be placed by third-party service providers operating on our behalf.
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
6. Lead Generation and Communications
When you submit your information through a DIVINE WHIZZ website form, advertising lead form, WhatsApp conversation, social media inquiry, phone call, email, or another communication channel, we may use the information to:
Contact you regarding your inquiry
Understand your requirements
Provide information about our services
Prepare quotations or proposals
Schedule consultations
Follow up on your inquiry
Provide requested services
Maintain records of communications
Improve our lead-generation and customer-support processes
By voluntarily providing your contact information, you understand that DIVINE WHIZZ may contact you through the communication method you provided, including telephone, email, WhatsApp, SMS, or other business communication channels, subject to applicable law.
You may request that we stop marketing communications at any time.
7. WhatsApp and Messaging Services
If you contact DIVINE WHIZZ through WhatsApp or another messaging platform, your interaction may also be subject to the privacy policy and terms of that platform.
We may retain business-related communications and information necessary to respond to your inquiry, provide services, maintain customer records, resolve disputes, or comply with legal obligations.
We will not request passwords, authentication codes, or other highly sensitive account credentials through ordinary marketing communications.
8. How We Share Information
We do not sell or rent your personal information as a standalone data product.
We may share information with trusted third parties when reasonably necessary to operate our business, provide services, communicate with you, process transactions, measure advertising performance, or comply with legal obligations.
These parties may include:
Hosting and infrastructure providers
CRM and customer-management platforms
Email and communication providers
Payment processors
Analytics providers
Advertising and marketing platforms
Website and software service providers
Professional advisors
Legal or regulatory authorities where legally required
Service providers working on our behalf
Where appropriate, we require service providers to process information only for authorized business purposes and to maintain reasonable security measures.
9. Third-Party Services
Our website and services may contain links, integrations, forms, advertisements, or technologies provided by third parties.
Third-party services may have their own privacy policies and terms. DIVINE WHIZZ is not responsible for the privacy practices of independent third parties.
We encourage users to review the privacy policies of third-party services before providing information to them.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing requested services
Maintaining business and customer records
Managing ongoing relationships
Resolving disputes
Preventing fraud and abuse
Meeting accounting, tax, legal, or regulatory requirements
Protecting our legal rights
The retention period may vary depending on the type of information and the purpose for which it was collected.
11. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
12. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information about how your data is processed
Some rights may be subject to legal limitations or exceptions.
To exercise an applicable privacy right, contact us using the information provided below.
13. Marketing Communications
We may send promotional or marketing communications where permitted by applicable law.
You can opt out of marketing communications by:
Following the unsubscribe instructions in an email;
Replying to a marketing communication requesting removal; or
Contacting us directly.
Even if you opt out of marketing communications, we may continue sending necessary transactional or service-related communications.
14. Children’s Privacy
Our website and services are intended primarily for businesses, professionals, and general users and are not knowingly directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
15. International Data Processing
Depending on the services and technology providers used by DIVINE WHIZZ, your information may be processed or stored in countries other than the country in which you reside.
Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements and appropriate contractual or organizational safeguards.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this policy.
We encourage you to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, you may contact us:
DIVINE WHIZZ (SMC-PRIVATE) LIMITED
Pakistan
Website: divinewhizz.com
Email: contact@divinewhizz.com
Phone/WhatsApp: +92 310 4888879
18. Consent
By using our website, submitting information to us, or voluntarily contacting DIVINE WHIZZ, you acknowledge that you have read this Privacy Policy.
Where applicable law requires consent for specific processing activities, we will request that consent separately through an appropriate notice, consent mechanism, or preference control.
DIVINE WHIZZ (SMC-PRIVATE) LIMITED reserves the right to update this Privacy Policy as necessary to maintain compliance with applicable laws, regulations, and third-party platform requirements.